Frequently Asked Questions
Find answers to common questions about the Smoke Tracker app, privacy, and getting support on your smoke-free journey.
Getting Started
How do I download and install the Smoke Tracker app?
The Smoke Tracker app is available for free on both the Apple App Store and Google Play Store. Simply search for "Smoke Tracker" or use the download links on our website. The app works on iOS 12.0+ and Android 7.0+.
Do I need to create an account to use the app?
No account is required! The app works entirely offline and stores all your data locally on your device. This ensures complete privacy - we never see or store your personal smoking data.
Is the app really free?
Yes, the core features of Smoke Tracker are completely free. This includes logging cigarettes, viewing basic statistics, and tracking your progress. We also offer premium features like advanced analytics and data export for users who want additional insights.
Using the App
How do I log a cigarette?
Simply open the app and tap the "+" button or "Log Cigarette" button on the home screen. You can add context like your mood, location, and what triggered the urge. The more information you provide, the better insights you'll get about your smoking patterns.
What if I forget to log a cigarette?
You can add cigarettes retroactively by tapping "Add Entry" and selecting a past time. It's normal to forget sometimes - the app is designed to be flexible and non-judgmental about your tracking habits.
How does trigger tracking work?
When logging a cigarette, you can select from common triggers like stress, boredom, social situations, or habits. Over time, the app analyzes these patterns to show you which triggers are most common for you, helping you develop targeted coping strategies.
Can I edit or delete entries?
Yes! You can edit or delete any entry by tapping on it in your history. We believe in giving you full control over your data while maintaining an accurate picture of your smoking patterns.
Privacy & Data
Is my data private? How does local storage work?
Yes, completely private! All your smoking data is stored in an encrypted SQLite database directly on your device. We never upload, sync, or store any of your personal smoking information on our servers. This means your habits, triggers, and notes are 100% private and only accessible to you. Even we cannot see your data - it's technically impossible because it only exists on your device.
Can I export my data?
Yes! You can export your smoking log as a CSV file, which you can then share with healthcare providers, import into other apps, or keep as a backup. This feature ensures you always own and control your data.
What happens if I get a new phone?
Since all data is stored locally on your device, you'll need to export your data from your old phone (as a CSV file) before switching. Then you can import it into the app on your new device. We recommend doing regular exports as backups. We intentionally don't offer cloud sync to maintain your privacy.
Why don't you offer cloud sync like other apps?
We believe your smoking habits are deeply personal and should remain private. Cloud sync would require uploading your sensitive data to servers, where it could potentially be accessed by others. Our local-first approach ensures your data stays completely private and under your control.
Can you recover my data if I lose my phone?
No, we cannot recover lost data because we don't store your information on our servers. This is actually a privacy feature - since we don't have your data, no one else can access it either. We recommend regular exports to your email or cloud storage as backup.
Health & Quitting
I'm not ready to quit yet. Can I still use the app?
Absolutely! The app is designed for mindful tracking, not judgment. Many users start by simply understanding their patterns before making any changes. There's no pressure to quit - the app supports you wherever you are in your journey.
Will the app help me quit smoking?
The app is a tool for awareness and tracking, not a medical treatment. By helping you understand your smoking patterns and triggers, it can support your quit efforts. However, for the best success, consider combining the app with other resources like quitlines, counseling, or medical support.
What if I have a bad day and smoke more than usual?
That's completely normal and part of the process. The app is designed to track your patterns without judgment. Bad days provide valuable data about your triggers and can help you prepare better coping strategies for similar situations in the future.
Can the app replace medical advice?
No. While the app provides helpful insights and tracking capabilities, it's not a substitute for professional medical advice, diagnosis, or treatment. If you're concerned about your health or struggling with nicotine dependence, please consult with a healthcare provider.
Technical Support
The app is crashing or not working properly. What should I do?
First, try restarting the app and your device. Make sure you have the latest version installed. If problems persist, contact us through the app or email aytech.systems@gmail.com with details about your device and the issue you're experiencing.
How do I update the app?
Updates are distributed through the App Store (iOS) or Google Play Store (Android). You can enable automatic updates in your device settings, or manually check for updates by visiting the store and searching for Smoke Tracker.
Which devices are supported?
Smoke Tracker works on iOS devices running iOS 12.0 or later, and Android devices running Android 7.0 (API level 24) or later. This covers most devices from the last 5-6 years.
Premium Features
What premium features are available?
Premium features include: advanced analytics with custom date ranges, detailed trigger analysis and insights, beautiful app themes (Ocean, Forest, Sunset, Lavender), enhanced data export options, custom reminder schedules, and priority customer support. All premium features still maintain complete privacy - no data is ever uploaded to servers.
How much does premium cost?
Premium is available as a monthly or yearly subscription, with significant savings on the yearly plan. We also offer a free trial so you can try premium features before committing. Check the app for current pricing in your region.
Can I cancel my premium subscription?
Yes, you can cancel anytime through your device's subscription settings (App Store or Google Play). You'll continue to have access to premium features until your current billing period ends, then the app will revert to the free version.
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